Terms and Conditions

Last updated: 27 September 2026

These terms apply to bookings made with Eurotour Ghana Limited (“Eurotour”) through eurotourghana.com, by phone, by email or at our office. By confirming a booking you agree to these terms, together with the specific conditions shown on your quote or package.

1. Quotes and prices

Prices shown on this website are “from” prices per person and are for guidance. Airfares, hotel rates, taxes and exchange rates change frequently, so a price is only guaranteed once we have confirmed your booking in writing and received the required payment.

2. Deposits and payment

Tour packages usually require a deposit to secure the booking, with the balance due before travel on the date stated in your confirmation. Air tickets are normally paid in full at the time of issue. If payment is not received by the due date, we may cancel the booking and apply the cancellation charges below.

3. Changes and cancellations

Change and cancellation charges depend on the rules of the airlines, hotels and local operators involved, and are set out in your confirmation. We will always tell you the applicable charges before making a change. Refunds due from suppliers are passed on to you once we receive them, less any non-refundable amounts and our service fee where stated.

4. Passports, visas and health

You are responsible for holding a valid passport (usually with at least six months validity), the correct visas and any required vaccinations. We assist with visa applications, but the decision rests entirely with the embassy or consulate, and we cannot guarantee approval. Visa fees and our service fees are not refundable if a visa is refused.

5. Travel insurance

We strongly recommend comprehensive travel insurance covering cancellation, medical expenses, evacuation and baggage. We can arrange this for you on request.

6. Our responsibility

We act as an agent for airlines, hotels and other suppliers, whose own terms also apply to your booking. We take great care in choosing our partners, but we are not liable for losses caused by their acts or omissions, or by events outside our control such as weather, strikes, pandemics, political unrest or airline schedule changes. Where things go wrong, our team will do everything it reasonably can to help.

7. Complaints

If something is not right during your trip, please contact us straight away so we can help put it right. Any complaint after travel should be sent in writing within 28 days of your return.

8. Governing law

These terms are governed by the laws of the Republic of Ghana.

Questions? Call +233 30 223 9376 / 9377 or email sales@eurotourgh.com.